Executive Housekeeper position available in Daytona Beach!
Hyatt Place Daytona Beach – Oceanfront
3161 South Atlantic Avenuenull Daytona Beach Shores FL 32118
Posted: Feb 8, 2019
Responsible for supervision of housekeeping and maintenance staff, labor and cost controls of the housekeeping department, and ensuring exceptional condition and cleanliness of all guest and public areas at all times. Provides excellent guest service in an efficient, courteous professional manner; ensuring that all housekeeping and maintenance personnel do the same.
Education & Experience:
Experience as an executive housekeeper for a high quality branded hotel is preferred.
High School diploma or equivalent required.
Must be willing and able to work as early as 6am and on weekends on a weekly basis.
Long hours sometimes required dependent upon the immediate housekeeping needs of the property.
Heavy work – Ability to lift up to 60 pounds occasionally, and up to 20 pounds constantly.
Ability to stand and during entire shift, including using the stairs when necessary.
Plan efficiently to maximize use of time and effort.
Evaluate and select among alternative courses of action quickly and accurately.
Work well in stressful, high pressure situations.
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
Work responsibly and diligently while unsupervised, and while supervising others.
Follow all hotel procedures and policies.
Organize to maintain logs, checklist, inventories, procedures, and schedules.
Basic computer experience in order to pull and compile daily reports, compose emails, and maintain spreadsheets.
Possess management skills required to interview, train, coach, motivate, counsel, discipline, and terminate employment without assistance.
Must be able to perform all payroll tasks for the housekeeping and maintenance departments including scheduling, punch maintenance, employee tracking, pay rates, and error correction.
Duties & Functions:
Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner.
Manage and coordinate the activities of the entire housekeeping team to ensure the safe, timely, efficient, and comprehensive cleaning of guest rooms and areas each day.
Responsible for interviewing, hiring, and arranging training for all new housekeeping and maintenance employees.
Recognize, reward, show appreciation, and take disciplinary action when appropriate for all housekeeping and maintenance team members.
Maintain written documentation regarding staff development including monitoring the training of new associates and assessing the continued performance of all current staff in the housekeeping and maintenance departments.
Inspect all areas of the hotel including guest rooms, public space, offices, storage closets, equipment rooms, grounds, etc to ensure outstanding cleanliness, sanitation, brand, and all health/safety standards are met.
Track and store all lost and found items from guest rooms and hand off items to the front desk for mailing if requested.
Maintain the necessary inventory of items required to effectively operate the housekeeping department. This includes and not limited to: guest loaned items (cribs, microwaves, refrigerators, etc.), cleaning supplies, linens, and uniforms.
Coordinate housekeeping with all other hotel departments and harmonize the housekeeping response to guest needs as relayed by the front desk.
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
Report and respond to emergencies and unusual situations immediately, as a manager representing the property.
Other duties reliant upon the immediate needs of the hotel.
This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.
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