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Dispatcher at Galaxy Dynamic Solutions, Ejigbo Full-time Job

6 months ago Customer Service Ejigbo 34 views
Job Details
JOB TYPE: Full-time
MINIMUM EXPERIENCE: 1 year
RESPONSIBILITIES: Receiving emergency and non-emergency calls and record significant information\n\nAddressing problems and requests by transmitting information or providing solutions\n\nReceiving and dispatching orders for products or deliveries\n\nJob brief\n\nWe are looking for a reliable Dispatcher to act as a communication point for emergency and non-emergency calls. \n\nYou will receive requests, transmit messages and track vehicles.\n\nThe ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. \n\nYou must be able to multi-task as well as take the appropriate action with little supervision.\n\nThe goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.\n\nResponsibilities\n\nReceive emergency and non-emergency calls and record significant information\n\nAddress problems and requests by transmitting information or providing solutions\n\nReceive and dispatch orders for products or deliveries\n\nPrioritize calls according to urgency and importance\n\nUse radio, phone or computer to send crews, vehicles or other field units to appropriate locations\n\nMonitor the route and status of field units to coordinate and prioritize their schedule\n\nProvide field units with information about orders, traffic, obstacles and requirements\n\nEnter data in computer system and maintain logs and records of calls, activities and other information
REQUIREMENTS AND SKILLS: Proven experience as dispatcher or relevant position\n\nTech-savvy with knowledge of relevant methods (CAD)\n\nFast typing with experience in data entry\n\nKnowledge of procedures and guideline for emergency situations\n\nProficient in English (oral and written)\n\nOutstanding organizational and multitasking abilities\n\nActive listener with excellent communication skills\n\nSound judgement and critical thinking
MINIMUM QUALIFICATION REQUIREMENTS: High school diploma
DESCRIPTION:Interested Applicants should forward their cv to hrm.galaxydynamics @gmail.com or send their name number qualification and applying for,through text masssage to 08118889070 only shortlisted candidates will be invit for interview